![]() ![]() If you are not logged into the Customer Support page automatically, click on the Sign in tab to log in to your account manually. Click on My Stuff (bottom-right corner).Doing so will cancel your order and initiate the refund process. Choose a reason for cancelling the order.Select I'd like to cancel my purchase (below the Order Summary Section).If you are not able to cancel a product purchased from a 3rd-party seller, you'll have to contact the seller directly. You can contact Groupon's customer support. If you don't see the Cancel Order tab, the self-cancellation period has probably passed. If your order is eligible for cancellation, select Cancel Order.Scroll down and click on Contact Customer Support.Tap on an order to display the order details.If you can't find See All select My Groupons. After you are signed in, click on See All.It is also possible to sign in with Facebook or Google. Given that you aren't automatically logged in, select Sign in. ![]() Click on the MyStuff icon on the lower-right side.Open the Groupon App on your mobile device.It is possible to cancel most Groupon orders within 1 to 3 business days. ![]() To change an order after completing a purchase, you will have to cancel your order first. In the event this happens, Groupon offers customers a chance to change or cancel their order if it hasn't yet been dispatched by the carrier. At times, it is possible to make the mistake of choosing the wrong item and entering the wrong address while shopping online. ![]()
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